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Gastroenterology Consultants keeps its doors open in crisis

Practice manager outside of Gastroenterology Consultants

Supporting Medical Clinics During COVID-19

When COVID-19 struck, many medical clinics, including Gastroenterology Consultants in Medford, faced closures due to a lack of PPE. Telemedicine ramped up, but layoffs were inevitable. Oregon Pacific Bank guided them through the Payroll Protection Program, helping secure funds to bring their team back.

Navigating the Crisis

The clinic has been part of the community since 1976 and has a staff of 54 people, including about a dozen physicians and practitioners. Business came to a halt when COVID hit, recalled Debbie Nielsen, practice manager at Gastroenterology Consultants. “It was tough. They were anxious. They were nervous. It was disheartening,” she says.

Unable to get help from their previous bank, she turned to Dawn Hartley, Relationship Banking Officers at OPB’s Medford branch. “Dawn was right there with the applications,” Debbie says.

Relief and Recovery

Dawn was happy to help—serving local businesses and the community has always been the commitment of Oregon Pacific Bank. “Debbie was ecstatically happy because we were able to complete this process for her and assist her with all the information that was required and get it done in a timely manner,” Dawn says.

The clinic is once again seeing patients and has seen steady business since its reopening. Debbie ultimately made the switch to Oregon Pacific Bank—it’s a bank, she says, that looks out for their interests. “I’m so thankful to have them.”

That’s just the way OPB does business, Dawn said. “We’re not just a name, we’re not just a logo, we’re your business partner. We want to help you, through the good times and the bad times.”

 

Connect with us today to discover how Oregon Pacific Bank can support your business and help it thrive. We look forward to building a relationship with you!

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